“We were dead in the water. It was looking like we would be shutting our doors for good.”
LA Packaging and Logistics Inc. lost 30 years of customer data in about 30 seconds, when a member of their accounting team opened the wrong email.
What looked like a legitimate email from the president of the company instead was an open door that allowed an outside threat to access and then encrypt client files including invoices, the ERP database, and historic purchase orders.
Each hour spent without fulfilling orders, resulted in tens of thousands of dollars lost in current orders as cancellations piled up, and untold quantities of future orders that came from the reputation damage.
Does your organization have a business continuity or disaster recovery (BCDR) plan?
How robust are your data storage and backup solutions?
How long is an acceptable time for your organization to be “Dead in the water”?
What would you do if your systems went down in the middle of production, shutting down critical equipment?
