Flat Rate Managed IT Services

vCIO (Virtual Chief Information Officer)

Utilizing a vCIO can allow your organization to scale its technology without having to hire an internal CIO. A vCIO can assist with complex projects related to such things as:

• Technology Consulting
• Engineering & Design
• Technology Business Review

Security Management

Managing your IT security is critical to the operation of your organization. With the frequency of attacks that occur, having a well designed defensive system and security strategy in place is essential. We can work with you to:

• Content Filtering & Reporting
• Intrusion Prevention

Cloud Services

Moving services to the cloud can allow your company greater flexibility as you continue to scale. Benefits of working with Unite IT include:

• Zero Hardware Cost
• Maximizing Uptime so You Can Focus on Operations
• Obtaining Access to Custom Cloud Solutions

Backup & Disaster Recovery

Being able to restore business functions after an unanticipated incident occurs, is imperative. The protocols and systems you have in place to get back up and running quickly should be designed by an expert like Unite IT. Our services include:

• 24 x 7 x 365 Backup Monitoring
• Nightly Off-Site Transfers
• Verification & Reporting

Remote Monitoring & Maintenance

By allowing Unite IT to monitor the health and performance of your critical infrastructure, you know an expert team has your back in case something goes awry. Our remote services give you the peace of mind knowing you will have:

• Both A Proactive & Reactive Response
• Minimal Downtime If Issues Arise
• 24 x 7 x 365 Remote Network Monitoring
• Around the Clock Critical Services Alerts
• Automated Patch Management
• Automated Ticket Generation & Escalation
• Automated Restart of Offline Services
• Automated System Maintenance
• Automated Installation of Software Packages & Updates

Hassle Free Vendor Management

Whatever you have that connects to or operates on your network, we’ll manage the vendor support for it! Hardware, software, licensing, or service contracts - we’ll handle it all. Let Unite IT:

• Manage Your Technology Relationships
• Be Your Single Point of Contact for All Things Systems Related

Fully Managed Services

Working with a trusted advisor, who understands the complete architecture of the systems that keep you running day in and day out can be a transformative relationship. Working with Unite IT will allow your organization to maximize profit and minimize downtime, providing

• Complete Network Administration & Support
• Comprehensive Systems Support for Your Entire Organization
• Friendly, Knowledgeable Technicians
• Fast, Remote & Onsite Support
• Prompt Attention Via Our State-Of-The-Art Ticketing System
• Exclusive Hardware & Software Pricing for MSA’s
• Customized and Well Managed Backup Solutions

24 x 7 x 365 Help Desk

Unite IT's help desk support is readily available to assist you at all hours of the day and night. No phone trees, no 30-minute wait times. Just access to support when you need it.

Local Technicians

Your critical system support should not rely on nameless, outsourced, overseas contractors. Let Unite IT field your system support team with experienced technicians who communicate clearly, are locally accessible, reliable and trustworthy.